C215 Recall Database

2001 · POWER TRAIN

INTERMITTANT VIBRATION, (CHIMY) STEERING WHEEL & CAR AT 60 KM/HR. - DEALER CHANGED FRONT TIRES, ADJUSTED DRIVE SHAFT & CHANGED DRIVE SHAFT, PROBLEMS PERSISTS.*AK

2002 · ELECTRICAL SYSTEM

ELECTRONIC KEY FAILED TO TURN IN IGNITION. DEALER SERVICE MANAGER SAID IT MAY BE IGNITION SWITCH PRONE TO FAILURE. THERE IS A SERVICE BULLETIN NUMBER : PB805711 FOR THE IGNITION SYSTEM. IN THE LIGHT OF SERIOUS GM RECALL CONTROVERSY I AM CONCERNED THAT IF IGNITION FAILURE IS OCCURRING AT START TIME, IT MAY ALSO FAIL AT RUNNING SPEED CAUSING ENGINE, AIRBAGS, BRAKES AND STEERING TO STOP WORKING. GM FAILURE SEEMS TO BE MECHANICAL AND WHILE MERCEDES SEEMS TO BE ELECTRONIC, THE EFFECT COULD BE JUST AS DISASTROUS WITH RESULTING ACCIDENTS AND DEATHS. *TR

2002 · ENGINE

BOTH COIL PACKS DEFECTIVE, THE GARAGE TOLD ME THAT THE ONE DISINTEGRATED, AND THE OTHER COIL PACK, I SMELLED WHAT SMELLED LIKE A FIRE DURING TEST DRIVE AFTER THE FIRST COIL PACK WAS REPLACED. THE SECOND ONE WENT BAD, THEY SAID IT WAS ARCING, AND WOULD HAVE CAUSED A FIRE. ALTHOUGH, IT WAS AT A MERCEDES DEALER IN ROCHESTER NY, THEY DIDN'T OFFER TO PAY FOR THE DEFECTIVE PART. THROUGH RESEARCH ON THE INTERNET I FIND THAT THESE COIL PACKS ARE NOTORIOUS FOR GOING BAD WITH LOW MILEAGE. ONE DISINTEGRATED AND CAUSED MISFIRE, AND THE OTHER APPARENTLY CAUSED A FIRE THAT CAUSED IT TO GO BAD. *TR

2000 · FUEL SYSTEM

ON 11/25/03, MY WIFE AND I WERE DROVE OUR 2000 CL 500 MERCEDES TO OUR LOCAL POST OFFICE TO MAIL A LETTER. MY WIFE WAS DRIVING AND I WAS IN THE PASSENGER SEAT. SHE PUT THE CAR IN PARK . RIGHT AFTER PUTTING THE CAR IN PARK WE HEARD A SOUND THAT SOUNDED LIKE A TIRE BLOWING OUT. I GOT OUT AND IMMEDIATLEY NOTICED SMOKE COMING FROM THE HOOD. THE CAR BEHIND US BEEPED HIS HORN AND YELLED YOUR CAR IS ON FIRE. I QUICKLY PULLED MY 7 MONTH PREGNANT WIFE FROM THE CAR AS WE WACHED OUR CAR BURN TO THE GROUND IN LESS THEN 20 MINUTES. WHEN I NOTIFIED MERCEDES TO LET THEM KNOW THAT MY CAR WAS STILL UNDER WARRA

2001 · SUSPENSION

THERE IS SUPPOSE TO BE A RECALL ON THE ABC ACTIVE BODY CONTROL ON THE MERCEDES BENZ CL CLASS FROM 2001 TO 2004. MY CAR HAS HAD THIS PROBLEM AND JUST FOUND OUT IT WAS A RECALL BY FORUM YESTERDAY, BUT IT DOES NOT SAY THERE IS A RECALL ON THIS ON YOUR SITE OR ANY OTHER RECALL SITE. IF YOU COULD POST THIS RECALL TO THE LIST THAT WOULD BE GREAT. THANK YOU *TR

2001 · TIRES

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM FAILED TO MONITOR THE ADEQUATE TIRE PRESSURE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE TIRE PRESSURE MONITORING SYSTEM FAILED, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO ALERTED. UPDATED 01/10/07. *JB

2001 · ELECTRICAL SYSTEM

I HAVE A 2001 MERCEDES CL 500 THAT I PAID 90K FOR AND HAS LESS THAN 40 K MILES. THE LIGHTS WENT OUT AND I COULD SMELL ELECTRICAL SMOKE. EVERY TIME I TURN ON THE IGNITION, I SMELL BURNING. I NOTICED ON AN INTERNET SEARCH THAT THERE WAS SUPPOSED TO BE A RECALL FOR THIS PROBLEM BUT THE DEALERSHIP SAYS IT HAS NOT BEEN FINALIZED, I KNOW THAT THERE IS A PROBLEM WITH THE INSTRUMENT CLUSTERS BURNING UP ON THESE VEHICLES AS MY PARTNER'S CAR ( ALSO A MERCEDES) HAD HIS DO THE SAME THING. I REQUEST THAT YOU TAKE ACTION ON THIS MATTER AS I DON'T FEEL I SHOULD HAVE TO PAY $2000 TO FIX A DEFECTIVE PRODU

2001 · INTERIOR LIGHTING

DT*: THE CONTACT STATED THE DASHBOARD LIGHTS WENT OUT AND THE INSTRUMENT CLUSTER HAD MALFUNCTIONED. THIS INCIDENT CAUSED THE BATTERY TO DRAIN. THERE WAS AN NHTSA RECALL, # 06V028000, REGARDING THE INTERIOR LIGHTING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK UPDATED 9/22/2006 - *NM

2002 · ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT WAS DRIVING 45 MPH WHEN ABNORMAL SMOKE WAS EMITTED FROM THE EXHAUST. THE ABC SENSOR WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED ABC HYDRAULIC FLUID LEAKING NEAR THE CATALYTIC CONVERTER. THE DEALER WAS NOTIFIED WHO ADVISED THAT THEY HAD REPAIRED THE VEHICLE JUNE 07, 2007 UNDER NHTSA CAMPAIGN ID NUMBER: 07V263000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS ALSO CONTACTED WHO STATED THAT THEY WOULD NOT TAKE ANY LIABILITY FOR THE RECENT FAILURE. THE FAILURE

2002 · VISIBILITY

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THERE WAS A RUBBER SEAL THAT WAS HELD BETWEEN THE MIRRORS ON BOTH SIDES OF THE DOOR THAT WAS SEPARATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY COULD NOT REPLACE THE RUBBER ONLY, BUT WOULD HAVE TO REPLACE THE ENTIRE MIRROR ATTACHMENT AT A COST OF $1,000 EACH. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

2002 · INTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE INSTRUMENT CLUSTER MODULE WOULD NEED REPLACING OR WOULD NEED TO BE REBUILT. THE MECHANIC ADVISED THE CONTACT OF A POSSIBLE RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 06V028000 -INTERIOR LIGHTING). THE MANUFACTURER ADVISED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT

2002 · SUSPENSION

2002 MERCEDES BENZ CL500 THE RIGHT FRONT OF THE VEHICLE BEGAN TO SAG & THE INSTRUMENT PANEL ILLUMINATION CLUSTER SUDDENLY WENT COMPLETELY DARK WITHOUT ANY WARNING WHATSOEVER. THIS HAS BEEN OCCURRING INTERMITTENTLY, THE DEALERSHIP ALWAYS CHARGES US EACH OCCURRENCE TO "FIX IT.". NOW I FIND BOTH PROBLEMS ARE IN SAFETY CAMPAIGN NUMBERS 04V228000 AND 06V028000 THESE ARE RECALLS. WHAT CAN I DO TO GET THESE PROBLEMS FIXED CORRECTLY THIS TIME WITHOUT THE DEALERSHIP TRYING TO USE US AS A CASH HORSE & GETTING RIPPED OFF AS IT IS HAPPENING AGAIN. THE PANEL IS COMPLETELY DARK & WE CANNOT SEE ANY GAUGES O